Shipping/Returns/Refunds
At Coiffure Culture, we want every order to arrive safely and meet your expectations. Please take a moment to review our store policies regarding shipping, returns, and refunds.
🚚 Shipping Policy
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Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays).
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Delivery Times: Shipping times may vary depending on your location and will be communicated at checkout.
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Shipping Fees:
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Standard shipping rates apply and are calculated at checkout.
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Free shipping is available for all orders over 150€.
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Order Tracking: Once your order has shipped, you will receive a confirmation email with tracking details.
🔄 Return Policy
We want you to love your purchase, but if for any reason you are not fully satisfied, you may request a return under the following conditions:
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Return Window: You may request a return within 7 days of receiving your package.
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Product Condition: To qualify, products must be unopened, unused, and in their original packaging.
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Return Authorization: Please contact us before sending any product back at 📧 hello@coiffureculture.com. Unauthorized returns will not be accepted.
💳 Refund Policy
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Refunds are issued once returned products are inspected and approved.
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Refunds will be processed to the original payment method used at checkout.
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Please note: Shipping fees are non-refundable (unless the return is due to an error on our part).
❓ Questions or Assistance
If you have any questions about your order, shipping, returns, or refunds, please reach out to us at:
📧 hello@coiffureculture.com
We’re here to help and want to ensure your experience with Coiffure Culture is smooth and enjoyable.